Terms and Conditions
By visiting our website you automatically agree with the Terms and Conditions as set out below.
The domain name, logo, website/design and all content, such as blog articles, photos and videos are property of GoWood Inc. Any copying or reproduction is forbidden prior to approval. We believe in an open an transparent internet. Let us know if you want to use our content and we will be happy to provide it.
Abuse/misuse of an account or our website is not tolerated. GoWood Inc holds the right to terminate any account, both consumer or wholesale, solely based on our own discretion.
The governing law to this agreement is Canada, Quebec. Any legal disputes shall be settled in a court of law, based in Quebec.
Links to other websites
We refer to other websites sometimes. We do not control those website and cannot be held liable for any possible damage or harm to you or your hardware when visiting such websites. Visiting such websites is at your own discretion.
GOWOOD uses the industry’s standard 256bit SSL certificate to securely transmit your payment data to our processor Stripe. We do not store any of your information on our servers. We accept MasterCard, Visa, Apple Pay and Chrome Pay, as well as PayPal.
Your credit card or PayPal account will be charged at the moment of placing your order. If your payment has been accepted, the order will be processed the next day (except on Fridays, it will be processed on Monday).
GOWOOD believes in an easy and transparent return policy. You can return your (undamaged) purchase back to us for a full refund (except shipping charges if any) up to 30 days after receiving the goods. We further provide a 7-day free return window for Canadian residents. For all details, please visit our Return Policy.
For all contact information, please visit our Contact Page
Mobile program Terms of Service
The GOWOOD mobile message service (the “Service”) is operated by Lunettes GOWOOD Inc (“GOWOOD”, “Lunettes GOWOOD Inc”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to GOWOOD’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of GOWOOD through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with GOWOOD. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with receiving text messaging imposed by your wireless provider. Message frequency varies. Message and data rates apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +1 888 605 4338 to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other GOWOOD mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 888 605 4338 or email us at
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.