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Our warranty applies to manufacturing defects or transport damage. Before we send out your sunglasses, we manually inspect them for any defects. Furthermore we send them in a strong wooden box, to prevent any possible damage during transport. In case of defects or damage, our sunglasses are covered with a 90 day warranty. For example: broken hinges, popped glasses, broken frame or lenses break during transport. (Note: if damage occurred during transport, please report this within 24 hours after receipt of the package.)
To submit a warranty claim, please use the warranty form. Print the form, fill it out and include it into the package. If your warranty claim is deemed valid, you will get a new pair sent to you completely free. This means we will also reimburse your shipping fees back to us.
Please note: we manually inspect all claims and we hold the right to deem certain claims invalid if we believe the claim is made in error, or has the purpose of abusing our 30 day warranty system after the 7 day return/exchange period has expired.
If you want to get in touch with us about your defective sunglasses, you can always contact us. It is also possible to send us an email with photo’s of your sunglasses for a pre-inspection. Send your photo’s with explanation to