We offer free shipping on orders over $70 for Canada and USA. Under $70, the following fees apply:
Standard Shipping with Canada Post is $10.00.
Expedited shipping with a Courier Service is $15.00.
For shipping to the USA we charge $15.00, only possible with Canada post/USPS.
For international shipping, we charge $20, only possible with Canada Post.
Yes, for Canadian and USA orders we always use tracked shipments. The tracking information will be shared with you by email, once the shipment has been processed.
For international shipping we try to use tracking where possible, but in some cases this is not possible (South Africa eg).
Standard Shipping (Canada Post): 2-10 business days, depending on your location within Canada.
Expedited Shipping (Courier Service): 1-5 business days, depending on your location within Canada.
USA shipments: 3-10 business days, depending on your location within the US.
For international orders: 5-28 business days. We use tracked small packet shipments from Canada Post,
which will hand over your shipment to the local Postal Service of your country.
Yes. The payment page is secured with the industry's standard SSL encryption, which protects your sensitive data. Furthermore, your payment information is not stored on our servers. This information is only transmitted to our processor Stripe to process your payment.
When your payment has cleared we will process your order, meaning we will pack and send the order. You can check the status of your order by logging into your account with the details you have used to sign up. You will also receive an email (receipt) after placing your order and another email once it has been completed (with invoice). If you ordered as a guest, you cannot follow the status of your order on our webshop, but you will still receive the emails.
Yes. The invoice will be emailed to you after you order has been processed. If you have registered for an account, you will also have access to your invoice in your account at the orders overview page.
We offer a 90 day warranty on all our sunglasses. The warranty applies to manufacturing defects. Examples: popped lenses, broken hinges, broken frames or damaged during transport. Not covered under warranty are abused, heavily used sunglasses or scratched lenses. To return your sunglasses for warranty, please read more on our warranty page.
Yes, this is possible. Some countries charge an import fee and/or tax. This is not covered in the shipping price. We have no control over this. If you want to be sure beforehand, we recommend checking your country's import regulations for consumers before placing your order.
Send us an email
We will always try to answer your email within 24 hours.
Emailed us and did not get a reply within 24-48 (business) hours? Please, check your SPAM folder.